30% Technical Debt Reduction – Global Petroleum Company

Customer: Global Petroleum Company The customer, a leading international petroleum company ranking among the top 5 globally, faced challenges in ensuring developers were following best practices and controlling technical debt within its extensive and complex ServiceNow platform. The company lacked a centralized approach for code review processes, making it challenging to oversee code output and […]

5 Ways to optimize Servicenow DevOps tools

Developing under a CI/CD workflow Salesforce platform admins, owners, and teams are facing increasing workloads due to new business requirements and opportunities. To manage these growing workloads and release high-quality development quickly to their customers, teams are implementing continuous integration/continuous delivery (CI/CD). The goal of CI/CD is to develop, assess and promote code faster and […]

Securing Excellence: Quality Clouds Earns ISO 27001 Certification

We’re pleased to announce that Quality Clouds has successfully obtained the ISO 27001 certification. This is proof of our commitment to maintaining the highest standards in information and cybersecurity. This certification recognizes our effort in creating a robust information security management system, ensuring the confidentiality, integrity, and availability of your data. We understand the importance […]

How to Protect Your ServiceNow Instances From Cybersecurity Breach

On October 19th, 2023 several online resources publicized a potential attack vector through which data from some ServiceNow tables can be exposed to unauthenticated users. Description and Potential Impact For data that was meant to be kept private to be exposed to unauthenticated users, all the following factors need to occur simultaneously: 1 – You have […]

Quality Clouds Appoints New CEO

Quality Clouds, the leading provider of SaaS platform quality and governance solutions, has today appointed Adrian Serle as its new CEO. Adrian, previously Executive Chair of the business, takes over from Albert Franquesa who moves to the newly created role of Chief Strategy Officer. Quality Clouds are one of the fastest-growing businesses in quality and […]

ServiceNow Management Process

Code Quality and Transparency The focus main focus of DevOps is collaboration, automation, and delivering high-quality software at speed. ServiceNow offers a DevOps capability allowing their customers to transition to the DevOps model and use it as they build and configure the platform and the applications that run on it. This powerful capability is uniquely […]

Speed vs quality in Salesforce projects

Just like with innovation and speed, there is a tipping point where more of it diminishes returns. With Software, when innovation becomes a priority without governance it can impact the long-term productivity and the quality of the systems being implemented. Hence quality should always be factored into the overall design, development, and implementation model. From […]

5 Steps To ServiceNow Implementation Success

ServiceNow is a powerful ITSM platform that can automate and streamline all areas of your business operations. However, it’s important to start the implementation process off on the right foot, especially when considering stakeholders are keen to upgrade and optimize user experience within businesses. Many new ServiceNow implementations fail because they don’t have a proper […]

Enhancing ServiceNow Continuous Delivery with Quality Clouds

Enhancing ServiceNow CD with Quality Clouds In the fast-paced world of SaaS, organizations strive to deliver high-quality applications promptly. Continuous Delivery (CD) has become a popular approach to achieving this goal. For businesses utilizing ServiceNow, a leading cloud-based platform for digital workflows, maintaining an efficient CD pipeline is essential. Fortunately, Quality Clouds offers a comprehensive […]

AI driven Recommendation Engine

Artificial Intelligence systems like ChatGPT, The New Bing, Jasper, and YouChat are gaining popularity. No longer just used for a quick laugh or to impress friends, AI is rapidly maturing into functionality that businesses must seriously consider. One of the more relevant use cases to the SaaS ecosystem is leveraging AI to support programming needs. […]

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