The Compare Issues view helps you understand how your instance quality evolves over time. By comparing two Quality Clouds scans, you can immediately see which issues were resolved, which were newly introduced, and how overall technical debt is trending.
Ideal for Architects, Platform Owners, and governance teams.
Benefits #
- Identify new issues introduced between scans
- Confirm which issues were resolved
- Detect trends, regressions, and recurring patterns
- Monitor changes in technical debt
- Support upgrade/release planning with pre/post comparisons
- Strengthen governance with baseline and benchmark alignment
What It Is & Who Can Use It
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What is it? A Quality Clouds view that compares results from two scans of your ServiceNow, Salesforce, or Office365 instance.
Who can use it? Normal Users • Customer Admins • Project Users • (Primary) Architects & Platform Owners
What Data You’ll See
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Quick Overview of Displayed Data:
- Quality of Cloud → Score + % change + baseline comparison
- Issues Overview → Total issues, variation, resolved issues, rule types (custom, platform, data privacy)
- Technical Debt → Debt value, % change, global TD, baseline comparison
- Issues Created Graph → New issues between scans by type
How to Use It
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Compare Issues Between Scans:
- Log into the Quality Clouds Portal
- Open Compare Issues
- Select the scan to analyze
- Choose another scan to compare
- Refine results with filters
Display Resolved Issues:
- Select the two scans
- Set Status → Issues solved between scans
Display Net Issue Change:
- Select the two scans
- Set Status → Net issue change
- Green bars = decreased issues
- Red bars = increased issues
