The Multiple Instances view helps teams compare different environments side‑by‑side to understand how they differ in quality, technical debt, issues, and configuration growth. It provides a consolidated, high‑level perspective across development, test, and production landscapes.
This view is particularly valuable for roles that require cross‑environment visibility and control, such as Architects, Platform Owners, Admins, and Release Managers.
Benefits #
- Quickly compare up to four instances side-by-side
- Validate consistency between development, testing, and production
- Ensure environments remain aligned before major releases
- Track differences in quality KPIs such as issues, technical debt, and configuration elements
- Identify outliers or problematic environments early
- Support governance and continuous improvement initiatives like get-well programs
Who Can Use It?
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- Normal Users
- Customer Admins
- Project Users
- Ideal for Architects, Platform Owners, and Release Managers
What It’s Used For
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The Multiple Instances view lets you compare key KPIs across several instances of ServiceNow, Salesforce, or Office365—helping you understand:
- How environments differ
- Whether they evolve consistently
- Where risks or quality gaps exist
What Data You’ll See
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Side-by-Side Instance Overview (Up to 4 Environments)
- Instance + scan selection
- Quality of Cloud score + trend
- Issues: totals, variation, baseline comparison
- Technical Debt: values, variation, global TD, trends
- Configuration Elements: totals + variation
- Lines of Code scanned
- OOTB modified elements + trends
- Integrations: REST, SOAP, plugins
- Applications: counts + variations
- Best practice adherence: ignored, customized, new, and baseline rules
Operational Use
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Prerequisites
- Multiple Instances view must be enabled
- At least two instances must exist in your tenant
Compare Technical Debt or Other KPIs Between Instances
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- Log into the Quality Clouds Portal
- Select your platform
- Open Multiple Instances
- Choose an instance and scan date
- Add additional instances using the “+” button
- Review KPIs side-by-side
This view is especially effective if you’re running a get-well program, as improvements in technical debt and issue reduction become immediately visible.
