The Live Check Activity View helps you understand who is using Live Check across your channels and SaaS platforms, and which errors are being detected. It provides daily, continuously refreshed visibility into Live Check usage and issue detection, independent of scan execution.
Benefits
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- Monitor Live Check adoption across teams and platforms
- Verify that developers are actively using Live Check
- Compare individual and team productivity
- Identify frequently detected issues and training needs
- Track issue detection trends over time
Ideal for Admins, Architects, Release Managers, and teams responsible for code quality and adoption.
What Is Used For:
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- Continuously monitor Live Check usage across channels
- Understand how often and when developers run Live Check
- Compare Live Check activity between developers
- Analyze whether issues are being fixed between scans
- Identify the most frequently detected issues and skills gaps
What You See in the Live Check Activity View
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Date Range Selection
- Custom start and end date selection
- Predefined ranges: Last Week, Last Month, Last Quarter, Last Six Months
Platform Tabs
- Salesforce
- ServiceNow
Salesforce — Usage
- Total number of Live Check executions
- Average number of checks per developer
- Usage trend over time
Salesforce — Usage Analysis
- Live Checks by OOTB vs non-OOTB
- Live Checks by configuration element (CE) type
- Live Checks by developer
- Live Check calls trend over time
Salesforce — Usage Grid
- List of CE types and CE names checked with Live Check
- Sortable columns for executions and detected issues
- Expandable rows with issue breakdown per scan
Salesforce — Issues
- Total number of issues detected via Live Check
- Average number of issues per developer
- Issues trend over time
Salesforce — Issues Analysis
- Issues by severity
- Issues by impact area
- Issues by CE name and severity
Salesforce — Issues Grid
- Detailed issue information per CE name
ServiceNow — Usage
- Total number of Live Check executions
- Average number of checks per developer
- Usage trend over time
ServiceNow — Usage Analysis
- Live Checks by OOTB vs non-OOTB
- Live Checks by configuration element (CE) type
- Live Checks by developer
- Live Check calls trend over time
ServiceNow — Usage Grid
- List of CE types and CE names checked with Live Check
- Sortable and expandable grid with execution and issue details
ServiceNow — Issues
- Total number of issues detected via Live Check
- Average number of issues per developer
- Issues trend over time
ServiceNow — Issues Analysis
- Issues by severity
- Issues by impact area
- Issues by CE name and severity
ServiceNow — Issues Grid
- Detailed issue information per CE name
How to Use It
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- Log into the Quality Clouds Portal
- Open the Live Check Activity View from the All Clouds menu
- Select a date range or predefined period
- Choose the Salesforce or ServiceNow tab
- Review usage and issue metrics
- Apply filters by developer or CE type as needed
- Use insights to drive adoption, training, and quality improvements
