The Profiling view in Quality Clouds offers a consolidated way to track how your ServiceNow, Salesforce, or Office365 instance evolves over time. It reveals trends in new code, configuration elements, applications, and custom tables—helping Platform Owners and technical teams keep full control over development activity.

This view brings together key performance indicators (KPIs) with smart visual widgets, giving you a streamlined and intuitive way to understand your instance’s health and growth.

Benefits

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The Profiling view helps teams:

• Monitor instance health through the Quality of Cloud score.
• Track new development activity such as new lines of code, new CEs, and custom tables.
• Detect risky growth patterns like excessive customizations, OOTB modifications, or open-source libraries.
• Understand issue trends and developer activity in a single hub.
• Visualize evolution over time using charts, trends, and the Time Machine historic view.
  
  

Whether you’re a Platform Owner, Customer Admin, Project User, or developer, this view centralizes the data needed to make informed decisions.

How to Get the Most Out of It

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To maximize value:

• Start by exploring each widget—hover over the “i” icon to understand definitions instantly.
• Click a widget to view its detailed charts: bar graphs, trends, pie charts, and sortable grids.
  
  
  
• Use filters to drill down by application, time range, developers, or issue type.
• Export data as CSV, PNG, SVG, or full PDF reports for deeper analysis or sharing.
  
  

With profiling scans enabled, the view becomes your continuous audit trail of how the instance changes.

What It’s Used For

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The Profiling view helps organizations:

• Assess software health and identify areas needing remediation.
• Monitor real-time customizations that may create upgrade challenges.
• Keep visibility on development activity and possible risks.
• Improve governance and ensure your platform remains scalable and secure.
  
  

Use Case #

Use the Issues widget to analyze problem areas quickly—reviewing trends, severity, and historical evolution to understand where improvements are most needed.