The User Adoption View helps you understand how your platform is used and adopted over time. It provides visibility into user activity, login behavior, and role-based usage, helping platform owners and admins monitor engagement and identify inactive or unused accounts.
Benefits #
- Understand platform usage and adoption trends
- Identify inactive users and users who have never logged in
- Monitor activity by user role and department
- Track login behavior over time
- Support license optimization and user governance
Ideal for Platform Owners, Admins, and teams responsible for user management and adoption.
What Is Used For: #
- Monitor overall platform adoption and engagement
- Identify which roles and profiles use the platform the most
- Detect inactive users or accounts that have never logged in
- Analyze login trends over different time ranges
- Support decisions around access cleanup and license management
What You See in the User Adoption View
#
Date Range Selection
- Select a custom date range
- Use predefined ranges such as last week, last month, last quarter, or last six months
Users Widget
- Total number of users defined on the instance
- Number of inactive users
- Number of users who have never logged in
- User trend over time
Active Users per Role Graph
- Distribution of active users by instance role (for example, admin or approval_user)
- Hover to see the exact number of active users per role
Active Users per Role Trend
- Trend showing user activity per role over time
Total Logins Widget
- Total number of logins to the platform
Total and Unique Logins Trend
- Trend of total logins per day
- Trend of unique logins per day
Logins by Department Graph
- Total number of logins per day broken down by department
How to Use It #
- Log into the Quality Clouds Portal
- Open the User Adoption View
- Select a date range or predefined period
- Review user, role, and login metrics
- Use insights to identify inactive users and adoption gaps
