What is Freemium? #
The Quality Clouds Freemium offering for ServiceNow gives you free access for one full year to powerful insights into your platform’s operational and development quality.
Freemium includes:
• Daily Operational Scans to track license usage and user activity
• Weekly Profiling Scans (a subset of the full Health Scan) providing an inventory of configuration elements and key quality KPIs
• Access to core dashboards such as user adoption and profiling views
• Up to five ServiceNow instances connected, no commitment or cost
Feel free to request your Freemium Account here
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Setting Up Your ServiceNow Freemium Account #
To get started, follow these simple steps:
1. Set Up Your Admin Account
Use the Admin Portal to create your account, manage user access, and configure your platform.
2. Connect Your ServiceNow Instance
Install and configure the Quality Clouds app in your ServiceNow instance using the credentials provided during setup. This enables Quality Clouds to run secure, read-only scans.
Connecting ServiceNow to Quality Clouds
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Dashboards Included with Freemium #
With Freemium, you gain access to two core dashboards designed to help monitor platform usage and code quality:
• User Adoption View
Analyze login trends, identify inactive users, and optimize license usage.
View user adoption documentation
• Profiling View
Understand your instance inventory (e.g., scripts, forms, business rules) and get visibility into key quality indicators to spot potential risks.
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Scheduling and Launching Scans #
Freemium allows:
• Daily Operational Scans (automatically scheduled)
• Weekly Profiling Scans
Use the Admin Portal to:
• Manage scan schedules
• Launch Profiling scans on demand
• Review scan results
Feel free to request your Freemium Account here
