Overview #

This article provides a complete and structured catalogue of all ServiceNow rules currently used by Quality Clouds to assess platform quality, security, performance, and maintainability.

These rules are continuously applied across customer instances to give teams full visibility into what is being validated, how configuration and code are evaluated, and why each rule matters from a governance and best-practice perspective.

The goal of this catalog is to serve as a single reference point for architects, developers, administrators, and quality teams who want to maintain healthy, scalable, and industry-standard-aligned ServiceNow environments.

✅ What does this catalogue include? #

The table below represents the complete list of ServiceNow rules currently available in the Quality Clouds platform.

Each rule includes:

• A clear description of what is being validated

• The source of the rule (ServiceNow, JavaScript, etc.)

• A direct link to the documentation explaining the rule in detail, remediation, and time to fix. 

• The associated impact area (Security, Performance, Scalability, Manageability, etc.)

• The severity level, indicating potential risk

• The affected configuration element

This structure makes it easy to understand not only what is being checked, but also why it matters.