Speed vs quality in Salesforce projects

Just like with innovation and speed, there is a tipping point where more of it diminishes returns. With Software, when innovation becomes a priority without governance it can impact the long-term productivity and the quality of the systems being implemented. Hence quality should always be factored into the overall design, development, and implementation model. From […]

Customizing your ServiceNow instance is key for an easy upgrade

Learn how to save up to 50% off service portal upgrade-related costs The benefits of keeping up to date with ServiceNow’s twice-yearly releases are clear: You get all the new features that you are already paying for with your subscription. Yes, regularly upgrading your ServiceNow instance at least once a year is an excellent way […]

5 Steps To ServiceNow Implementation Success

ServiceNow is a powerful ITSM platform that can automate and streamline all areas of your business operations. However, it’s important to start the implementation process off on the right foot, especially when considering stakeholders are keen to upgrade and optimize user experience within businesses. Many new ServiceNow implementations fail because they don’t have a proper […]

Salesforce Customization vs Configuration

Introduction One of the reasons why Salesforce has been successful in the SaaS space is its configuration capability which enables organizations to build solutions and maintain the platform without going through heavy development efforts. Customers can build workflows to support their business process with the out of box configuration elements that are easy to use, […]

Salesforce Governor Limits and How to Handle Them

Salesforce makes cloud-based software that helps businesses to run their Sales, Marketing and Service operations. The Salesforce platform has been used by many organisations around the globe to run their IT and business operations in the cloud. By combining sales, marketing, and services Salesforce enables organizations to effectively manage customer data. The platform comes with […]

Best Practices for Salesforce Flows

What Goes Wrong With Poorly-Designed Salesforce Flows Salesforce Flow is a workflow built to streamline business processes through the Salesforce Flow product. The implementation process of Salesforce Flow is straightforward. You create a Flow, test it, and then deploy it to Production. The best part is that you do not have to write test classes […]

Enhancing ServiceNow Continuous Delivery with Quality Clouds

Enhancing ServiceNow CD with Quality Clouds In the fast-paced world of SaaS, organizations strive to deliver high-quality applications promptly. Continuous Delivery (CD) has become a popular approach to achieving this goal. For businesses utilizing ServiceNow, a leading cloud-based platform for digital workflows, maintaining an efficient CD pipeline is essential. Fortunately, Quality Clouds offers a comprehensive […]

AI driven Recommendation Engine

Artificial Intelligence systems like ChatGPT, The New Bing, Jasper, and YouChat are gaining popularity. No longer just used for a quick laugh or to impress friends, AI is rapidly maturing into functionality that businesses must seriously consider. One of the more relevant use cases to the SaaS ecosystem is leveraging AI to support programming needs. […]

How to utilize DevOps tools in a Salesforce CI/CD Workflow

Developing under a CI/CD workflow Salesforce platform admins, owners, and teams are facing increasing workloads due to new business requirements and opportunities. To manage these growing workloads and release high-quality development quickly to their customers, teams are implementing continuous integration/continuous delivery (CI/CD). The goal of CI/CD is to develop, assess and promote code faster and […]

Boost your Salesforce productivity with the new Quality Clouds Extension

Microsoft Visual Studio Code is a popular code editor used by developers worldwide. Its popularity stems from its simplicity, flexibility, and extensibility, allowing developers to customize their workflow to meet their needs. One of the most significant features of Visual Studio Code is its extensive library of extensions. In this blog post, we will explore […]

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