How to Protect Your ServiceNow Instances From Cybersecurity Breach

On October 19th, 2023 several online resources publicized a potential attack vector through which data from some ServiceNow tables can be exposed to unauthenticated users. Description and Potential Impact For data that was meant to be kept private to be exposed to unauthenticated users, all the following factors need to occur simultaneously: 1 – You have […]

Speed vs quality in Salesforce projects

Just like with innovation and speed, there is a tipping point where more of it diminishes returns. With Software, when innovation becomes a priority without governance it can impact the long-term productivity and the quality of the systems being implemented. Hence quality should always be factored into the overall design, development, and implementation model. From […]

Salesforce Customization vs Configuration

Introduction One of the reasons why Salesforce has been successful in the SaaS space is its configuration capability which enables organizations to build solutions and maintain the platform without going through heavy development efforts. Customers can build workflows to support their business process with the out of box configuration elements that are easy to use, […]

Enhancing ServiceNow Continuous Delivery with Quality Clouds

Enhancing ServiceNow CD with Quality Clouds In the fast-paced world of SaaS, organizations strive to deliver high-quality applications promptly. Continuous Delivery (CD) has become a popular approach to achieving this goal. For businesses utilizing ServiceNow, a leading cloud-based platform for digital workflows, maintaining an efficient CD pipeline is essential. Fortunately, Quality Clouds offers a comprehensive […]

AI driven Recommendation Engine

Artificial Intelligence systems like ChatGPT, The New Bing, Jasper, and YouChat are gaining popularity. No longer just used for a quick laugh or to impress friends, AI is rapidly maturing into functionality that businesses must seriously consider. One of the more relevant use cases to the SaaS ecosystem is leveraging AI to support programming needs. […]

How to utilize DevOps tools in a Salesforce CI/CD Workflow

Developing under a CI/CD workflow Salesforce platform admins, owners, and teams are facing increasing workloads due to new business requirements and opportunities. To manage these growing workloads and release high-quality development quickly to their customers, teams are implementing continuous integration/continuous delivery (CI/CD). The goal of CI/CD is to develop, assess and promote code faster and […]

Boost your Salesforce productivity with the new Quality Clouds Extension

Microsoft Visual Studio Code is a popular code editor used by developers worldwide. Its popularity stems from its simplicity, flexibility, and extensibility, allowing developers to customize their workflow to meet their needs. One of the most significant features of Visual Studio Code is its extensive library of extensions. In this blog post, we will explore […]

How Shift Left Governance Accelerates the Development Lifecycle in Salesforce

THE CHALLENGE Development organizations in the enterprise face a conundrum. The mandate from the business to build and deploy faster is leading to code being released into production with more bugs and exploits. As technical debt grows, productivity and innovation suffer as teams are in a constant state of fixing rather than innovating. They’re playing […]

What is Your Technical Debt Score?

What is technical debt? Technical debt is a term used in software development to describe the consequences of making trade-offs between short-term and long-term solutions. In software development, technical debt is incurred when a team chooses to use an expedient or shortcut solution to meet immediate needs, rather than taking the time to develop a […]

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