Introduction to Quality driven approach and CI/CD

As SaaS platforms have matured and evolved, there has been a step change in focus on the quality of the development process and how changes are developed and released to business users. Enterprise wide scale, increasing complexity and pace of the change process are all factors in driving organisations to invest in more robust processes […]

How to Protect Your ServiceNow Instances From Cybersecurity Breach

On October 19th, 2023 several online resources publicized a potential attack vector through which data from some ServiceNow tables can be exposed to unauthenticated users. Description and Potential Impact For data that was meant to be kept private to be exposed to unauthenticated users, all the following factors need to occur simultaneously: 1 – You have […]

ServiceNow Management Process

Code Quality and Transparency The focus main focus of DevOps is collaboration, automation, and delivering high-quality software at speed. ServiceNow offers a DevOps capability allowing their customers to transition to the DevOps model and use it as they build and configure the platform and the applications that run on it. This powerful capability is uniquely […]

5 Steps To ServiceNow Implementation Success

ServiceNow is a powerful ITSM platform that can automate and streamline all areas of your business operations. However, it’s important to start the implementation process off on the right foot, especially when considering stakeholders are keen to upgrade and optimize user experience within businesses. Many new ServiceNow implementations fail because they don’t have a proper […]

Enhancing ServiceNow Continuous Delivery with Quality Clouds

Enhancing ServiceNow CD with Quality Clouds In the fast-paced world of SaaS, organizations strive to deliver high-quality applications promptly. Continuous Delivery (CD) has become a popular approach to achieving this goal. For businesses utilizing ServiceNow, a leading cloud-based platform for digital workflows, maintaining an efficient CD pipeline is essential. Fortunately, Quality Clouds offers a comprehensive […]

AI driven Recommendation Engine

Artificial Intelligence systems like ChatGPT, The New Bing, Jasper, and YouChat are gaining popularity. No longer just used for a quick laugh or to impress friends, AI is rapidly maturing into functionality that businesses must seriously consider. One of the more relevant use cases to the SaaS ecosystem is leveraging AI to support programming needs. […]

How to utilize DevOps tools in a Salesforce CI/CD Workflow

Developing under a CI/CD workflow Salesforce platform admins, owners, and teams are facing increasing workloads due to new business requirements and opportunities. To manage these growing workloads and release high-quality development quickly to their customers, teams are implementing continuous integration/continuous delivery (CI/CD). The goal of CI/CD is to develop, assess and promote code faster and […]

Boost your Salesforce productivity with the new Quality Clouds Extension

Microsoft Visual Studio Code is a popular code editor used by developers worldwide. Its popularity stems from its simplicity, flexibility, and extensibility, allowing developers to customize their workflow to meet their needs. One of the most significant features of Visual Studio Code is its extensive library of extensions. In this blog post, we will explore […]

How Shift Left Governance Accelerates the Development Lifecycle in Salesforce

THE CHALLENGE Development organizations in the enterprise face a conundrum. The mandate from the business to build and deploy faster is leading to code being released into production with more bugs and exploits. As technical debt grows, productivity and innovation suffer as teams are in a constant state of fixing rather than innovating. They’re playing […]

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